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Catching a cab
In Barcelona and the municipalities of the metropolitan area, the most common ways to catch a cab in the street is to go to one of the taxi stops or to use a hand signal to hail a cab when an empty one is approaching.
The most suitable places to hail a cab in the street are the corners. Users must bear in mind that the taxi driver cannot make abrupt manoeuvres or stop the car in places that represent a hazard for traffic circulation.
Stops
The Metropolitan Area of Barcelona has a network of 262 taxi stops, 202 of which are in the city of Barcelona and the others in the metropolitan municipalities.
At the stops the taxi user has the right to select the vehicle with which he/she wishes to receive service, unless there is an established queue system for the purpose of organization or smooth service, or if the general traffic circulation only makes it possible for the first vehicle at the stop to pull out.
In any case, the right to select a taxi must be justified by objective circumstances such as air conditioning in the vehicle, the state of conservation, its cleanliness, the method of payment for the service or the validity/expiration of the vehicle’s metropolitan inspection sticker.
Please remember that circulating taxi drivers cannot pick up passengers within a 50-metre radius of a taxi stop.
When the taxi driver located at a stop is called by several different parties at the same time, the order of preference will be the amount of time each user has been waiting, except in cases of emergency relating to ill people or individuals in need of medical assistance.
The taxi driver may at his/her own discretion admit pets accompanying the people requesting the service.
However, he/she may never deny service to seeing eye dogs accompanying the blind or refuse to load wheel chairs.
The taxi by phone
The telephone is another effective means of calling a cab. You may request a taxi by calling one of the 23 taxi radio dispatch centres that operate in the Metropolitan Area of Barcelona.
From the office of the dispatch centre, they will send your request to the taxi in their fleet that is closest to your location and will give you the vehicle licence number so that you can identify it. The taxi will arrive to the requested place with the taximeter running, although the amount will not exceed the minimum fare.
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